Refund Policy

Last updated: August 28, 2026

We want you to be confident when subscribing to Commility. This Refund Policy explains when refunds are available and how to request one.

1. 15-day money-back guarantee

For first-time paid subscribers, we offer a full refund of your most recent payment if you request it within 15 days of your initial charge, for any reason. After 15 days, subscriptions are non-refundable except where required by law.

2. Free trials

Commility offers a 14-day free trial that does not require a credit card. You will not be charged unless you choose a paid plan and complete checkout.

3. Monthly subscriptions

Monthly plans renew automatically. You can cancel at any time; cancellation stops future charges but does not refund the current billing period (outside of the 15-day guarantee above).

4. How to request a refund

Email info@veritiodigital.com from the address associated with your account. Include your workspace name and the invoice or order number. Eligible refunds are processed within 5–10 business days back to the original payment method.

5. Chargebacks

Please contact us before filing a chargeback — we can almost always resolve billing issues faster directly. Fraudulent chargebacks may result in immediate account suspension.

6. Changes to this policy

We may update this policy from time to time. Material changes will be announced in-app or by email.

7. Contact

Questions? Email info@veritiodigital.com.